Terms & Conditions

TERMS AND CONDITIONS

Bed & Breakfast Terms & Conditions
 

CHECK IN / CHECK OUT
Check in time is from 4.00pm-7.00pm, please inform us if you are going to arrive later than 7.00pm. We understand sometimes people would like to check in earlier. Please discuss this with us at the time of your booking however rooms may not be ready until 4.00pm on the day of arrival . Check out time is before 10.00am, late check outs will be charged for.

Pets are not accepted.

We are sorry but we do not accept children under the age of 14. and there is no price deduction for children aged 14 and above.

PAYMENT POLICY
All costs are based on bed and breakfast per night and as published at www.theoldvicaragetintagel.co.uk

Please note that in order to secure a booking, we take a deposit of 50% of the entire booking value at the time of booking, the balance is payable upon arrival at The Old Vicarage. Full payment required for the booking made within 7 days.

Payment Methods accepted

• Credit / Debit Cards
• Cash or
• Bank transfer (Please contact us for payment details)

Regretfully cheques (personal or company) and AMEX will not be accepted.

CANCELLATION POLICY
1. Cancellations must be received in writing.
2 Cancellations in excess of 14 days of arrival, will forfeit the deposit paid at the time of booking.
3. Cancellations inside 14 days of arrival will forfeit 100% of the total cost of the stay, in the event we are unable to re-let the room.
4. If cancelling with 14 days of arrival the total cost is payable at the time of cancellation, in the event the room is re-let we will refund any monies owed less the deposit paid.
5. Package reservations are non-refundable and charged at 100% of the cost of the stay within 6 weeks of arrival.
6. Monies paid at the time of booking are non-transferrable, nor will be given as a credit.
7. Group cancellations – are liable for the total cost of the group booking within 6 weeks of arrival.
8. We strongly recommend that your own suitable travel/holiday insurance is in place at the time of booking.

GUEST INFORMATION
We operate a strict policy of no-smoking throughout the whole property of The Old Vicarage, if any evidence of smoking in the bedrooms will incur an additional cleaning charge of £100.

Please hot food is not allowed to take in a room, however you are welcomed to use the dinning room where cutlery will be provided on request.

CANDLES/INCENSE BURNERS
Candles and/or incense burners are not permitted for use in guest rooms due to a risk of fire.

DAMAGE TO FIXTURES & FITTINGS
Guests are requested to report all faults and damages to fixtures and fittings to ensure repairs/replacement procedures are implemented immediately and to safeguard the property and the ongoing comfort of everyone.

The owners reserve the right to claim full repair/replacement costs where it is considered that damage/breakage was caused through negligence.

Guests are advised to take out personal travel/holiday insurance.

LIABILITY
The Old Vicarage accepts no responsibility for loss or damage of property, vehicles or vehicle contents belonging to guests during their occupancy.

SPECIAL OFFERS
Any Special offers are subject to availability and are only valid at the time of booking, excluding public holidays and other specified periods. Existing bookings are not eligible for these rates/offers. Cannot be used in conjunction with any other offer. There can be no exceptions to this. All per person quoted rates are based on two sharing a room. There is no discount for single occupancy on special offers.

All special offers & discounted breaks require full payment at time of booking and this is non-refundable and non-transferable to any other booking. Any special offer rates cannot be used in conjunction with any other offer.
We reserve the right to amend or cancel any offer or discounted break without prior notification.

We reserve the right to amend the terms and conditions as appropriate, without detriment to guest statutory rights. 


Self Catering Cottage Terms & Conditions
 

GENERAL
All guests should satisfy themselves with the terms and policies detailed below before proceeding with a reservation.
Should any clarifications be required prior to booking a request should be made to The Old Vicarage/Fontevrault Cottage to avoid confusion or misunderstanding.

On payment of a reservation deposit, guests will have been deemed to have satisfied themselves with The Old Vicarage/Fontevrault Cottage Terms and Conditions and Access Statement as published.
We reserve the right to amend the terms and conditions as appropriate, without detriment to guests statutory rights.

No liability will be accepted by The Old Vicarage/Fontevrault Cottage for any damage or loss of personal property or vehicles – ALL VEHICLES ARE PARKED STRICTLY AT THE OWNERS RISK.

CHECK IN / CHECK OUT
The cottage will be available from 4.00pm on the day of arrival unless alternative times are mutually agreed in advance.

The cottage is to be vacated by 10.00am on the day of departure.

Pets are not accepted.

Fontevrault cottage has its own private gardens exclusive for cottage guests, please note the Vicarage Boutique B&B has a age policy of no under 14 years of age, therefore children under 14 staying in the cottage will not be allowed in the vicarage gardens.

Children are welcome in the cottage

PAYMENT POLICY
A non refundable deposit of 50% is payable upon booking. The balance of the total holiday cost is payable 28 days prior to the start of your holiday. Bookings within 28 days of arrival require full payment in advance.

Payment Methods accepted:

• Credit / Debit Cards

• Cash or

• Bank transfer (Please contact us for payment details)

Regretfully cheques (personal or company) and AMEX will not be accepted.

CANCELLATION
If a guest does not pay the balance fee at the prescribed time, we reserve the right to cancel the booking. In this event the deposit will be forfeited. If the client cancels after the booking is confirmed (notification of which must be given in writing) the full amount of the rent is payable, unless the property can be re-let. We therefore recommend holiday insurance.

If the cottage is re-let covering the full period cancelled (and every effort we be made to do so) all monies paid will be refunded– less the non-refundable element/deposit.

Confirmed cottage bookings are provided to guests on a NON-TRANSFERABLE basis.

CHANGES OR CANCELLATION BY OWNERS
Whenever possible all changes will be advised to you without delay. Should circumstances beyond our control require us to cancel a booking, we will, where possible, make alternative arrangements. Should these prove unacceptable and once instructions have been received in writing from you, a full refund of all monies will be paid.

CONDITION
We, the proprietors, will always do our best to ensure the cottage is clean and comfortable upon arrival.

Guests are required to leave the cottage in a clean and tidy state on departure. Appropriate cleaning materials and equipment is provided to assist guests.

DAMAGE TO FIXTURES & FITTINGS
Guests are requested to report all faults and damages to fixtures and fittings to ensure repairs/replacement procedures are implemented immediately and to safeguard the property and the ongoing comfort of everyone.

Guests will be liable for all breakages and/or damages caused during the period of letting howsoever caused. The owners reserve the right to claim full repair/replacement costs where it is considered that damage/breakage was caused through negligence.

Guests are advised to take out personal travel/holiday insurance.

NON-SMOKING POLICY
We operate a strict policy of non-smoking throughout the whole property of Fontevrault Cottage, Guests will be required to vacate the cottage for any serious or continued breach of this smoking policy, without re-imbursement of letting costs. The owners also reserve the right to invoice an additional cleaning charge of £100 to cover the cost of cleaning for breach of this no-smoking policy.

Deliberate de-activation of any part of the fire alarm system will be considered a serious breach.

ILLEGAL SUBSTANCES
The possession of and/or use of illegal substances is strictly prohibited at Fontevrault Cottage. Any evidence of, or guests found to have illegal substances on the premises will be instructed to checkout immediately.

We reserve the right to amend the terms and conditions as appropriate, without detriment to guest statutory rights.